Shipments and returns
Postage Rates
We use Australia Post Express Overnight Courier within Australia to ensure minimum heat exposure. There are no handling or packing fees charged.
Rates within Australia
Orders under 500gm $ 8.00
Orders over 500gms to 3kgs $11.00
Orders over $130 are postage free within australia
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Overseas RatesÂ
Are calculated by weight. Once you have placed an order, you will be notified of the price of postage to your country and once payment has been received the order will be despatched.
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Supply & Delivery of Goods
Happy Valley Herbals aims to supply goods within the stated time frames when ever possible. However, if any delays occur due to unforeseen circumstances. Customers will be advised as soon as possible. Happy Valley Herbals currently uses Australia Post Overnight Express within Australia to ensure your order arrives promptly and is also able to be tracked. Some areas, however, will take two days to receive their order due to Australia Post delivery system.Â
Always check the contents of your delivery against the invoice provided. If you find a discrepancy please report it to us within 3 working days of receiving your goods.
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